This Cookie Policy forms part of our Privacy Policy.

Aquastash Solutions Pty Ltd (“AquaStash”, “we”, “us” or “our”) uses cookies and similar technologies on our websites to collect information about how visitors use our site, including browsing and purchasing behaviour, pages viewed, products purchased and the customer journey through our website.

Which sites does this policy apply to?

This policy applies to websites and online services owned or operated by Aquastash Solutions Pty Ltd, including AquaStash websites used in Australia and international markets.

What are cookies?

Cookies are small data files placed on your smartphone, tablet, laptop or other device when you visit a website.

They can be used to remember when the same device returns to a site, remember preferences, keep items in your shopping cart, understand how visitors use the site and help provide relevant content or advertising.

Some cookies are used only for the duration of your visit (“session cookies”), while others remain on your device for a longer period (“persistent cookies”).

For the purposes of this policy, the term “cookies” also includes similar technologies that store or access information on a user’s device, including web beacons, plug-ins, APIs and similar tracking technologies.

Consent for the use of cookies

When required by applicable law, we ask for your consent before using non-essential cookies.

When you first visit our site, you may be shown a cookie notification allowing you to:

• Accept non-essential cookies

• Reject non-essential cookies

Essential cookies required for the operation, security and basic functionality of the site will continue to operate because they are necessary for the website to function.

If you select Accept all cookies, you consent to the use of non-essential cookies for purposes such as analytics, personalisation and marketing.

If you select Reject all cookies, non-essential cookies will not be enabled where consent is required.

What do we use cookies for?

Essential cookies

Essential cookies are required to operate and maintain our online services.

They may be used for purposes including:

• Providing basic website functionality

• Remembering products in your shopping cart

• Processing transactions and payments

• User authentication and login

• Fraud prevention and security

• Maintaining website sessions

• Remembering language and regional settings

• Directing visitors to the appropriate version of the site

• Order tracking

• Maintaining information entered into forms

• Managing cookie and privacy consent

• Protecting the site against bots and malicious activity

• Performance and security optimisation

Because these cookies are necessary for the website to function, they may be used without consent where permitted by applicable law.

Functional cookies

Functional cookies help improve the shopping experience and provide additional site functionality.

They may be used for purposes such as:

• Remembering recently viewed products or searches

• Remembering previous shopping cart contents

• Enabling non-essential widgets or embedded media

• Providing online chat or other interactive features

• Supporting feedback, survey or other website tools

If these cookies are disabled, some non-essential parts of the website may not operate as intended.

Personalisation cookies

Personalisation cookies help us understand your interests and preferences so we can provide content that is more relevant to you.

They may be used to:

• Recognise returning visitors

• Show content based on location or preferences

• Maintain a consistent browsing experience

• Personalise website banners and recommendations

• Display relevant products

• Support user-generated or social media content

If these cookies are disabled, you may receive a more general version of the website experience.

Analytics cookies

Analytics cookies help us understand how visitors interact with our website and services.

They may collect and analyse information including:

• Page views

• Movement through the website

• Website performance

• Products viewed

• Customer preferences

• Purchases and shopping behaviour

This information helps us improve our website, products, services and customer experience.

Analytics services may be provided by third-party technology providers.

Advertising and marketing cookies

With your consent, we may use cookies to help deliver and measure advertising and marketing.

These cookies may be used to:

• Show advertising that may be more relevant to your interests

• Measure the performance of advertising campaigns

• Understand whether an advertisement has been viewed or interacted with

• Limit how frequently particular advertisements are shown

• Measure the effectiveness of marketing communications

• Support advertising across different devices or platforms

• Build audiences for advertising campaigns

Information collected through these technologies may include device identifiers, IP addresses, browsing activity, purchase history, shopping cart information and information about how you arrived at our website.

Advertising and marketing services may involve third-party platforms including social media platforms such as Facebook, Instagram and TikTok, and search engines such as Google.

Third-party providers may process information in accordance with their own privacy policies.

Third-party service providers

Some cookies and similar technologies may be provided by third parties that help us operate, secure, analyse, personalise or promote our website.

These providers may include:

• Website and ecommerce service providers

• Security and fraud-prevention services

• Analytics providers

• Advertising and marketing platforms

• Social media platforms

• Search engines

• Customer communication or webchat providers

• Website application and widget providers

Where applicable, these third parties may receive information collected through cookies in order to provide their services.

Retention of cookies

Persistent cookies are retained only for as long as reasonably necessary for the purposes described in this policy.

In general, cookies will not be retained for longer than 18 months unless a longer retention period is necessary for a particular purpose.

What if you don't want non-essential cookies to be used?

You can continue to browse our website and complete purchases without accepting non-essential cookies, although some optional website features may not operate as intended.

You can change your cookie choice at any time through the Cookie Settings option available on our website.

You can also clear cookies stored in your browser and revisit the website. Where applicable, the cookie notification will then be displayed again so you can make a new choice.

Managing cookies through your browser

Most web browsers allow you to view, manage, block or delete cookies through their privacy or security settings.

The exact process depends on the browser you use, including browsers such as:

• Google Chrome

• Safari

• Microsoft Edge

• Mozilla Firefox

• Opera

Please refer to your browser's privacy or cookie settings for the latest instructions.

What happens if cookies are disabled?

The effect of disabling cookies depends on the type of cookie.

Blocking essential cookies through your browser may prevent parts of the website from functioning correctly, including features required for shopping carts, account access or checkout.

Rejecting non-essential cookies should still allow you to browse and purchase from AquaStash, although some personalisation, analytics, advertising or optional functionality may be limited.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our website, technologies, service providers or legal requirements.

Any updated version will be published on this page.